How do I make an appointment for a roof inspection?
Go to the make an appointment page and provide the necessary details. Alternatively, you can provide your name, mobile number and preferred day and time for the appointment to Daniel at 010-525 2020 or 012-566 5342, or [email protected].We will get back to you within 48 hours.

Does Mr Roof charge for roof inspections or requests for cost estimates?

No, we do not charge for most roof inspections. For certain locations or structures that are slightly more challenging to inspect, we might charge a nominal fee. We will advise if there are any charges up front.

What kind of material do you use?

It varies. We use different types of waterproofing material, depending on the situation at hand. Most of the waterproof glues we use are made in Malaysia. Well, Malaysia is after all a renowned producer of rubber and waterproof glues are made from rubber!

What is roof rejuvenation?

Mr Roof’s roof rejuvenation service comes with 5 years’ warranty. Roof rejuvenation is best done several years after a change of roof tiles or living in a new home. This is because the sand will loosen and a recoat will ensure that your roof stays good for a longer period. By recoating every 5 years, your roof’s lifespan is extended for another 5 to 8 years.

When is the best time to rejuvenate my roof?

We would advise that all owners perform roof rejuvenation 8 to 10 years upon installation of new roof tiles. This is because the paint usually wears off significantly by then. The best time to request for roof rejuvenation is during the ‘dry season’ as that would expedite any roof works.

What is the main difference between Mr Roof’s rejuvenation and other roof contractors?

Most contractors might just paint the roof and call it rejuvenation. What we do is to apply 2 layers of waterproof glues first, before applying paint to protect your roof tiles.

The application of the first 2 layers of waterproof glues is vital as it strengthens the roof tiles. So, even when the paint fades away, the waterproof glue is still there.

How many days do you need to repair my roof?

We can only provide an accurate answer upon inspection. Generally, minor repairs are completed in a day or two if weather permits. Larger roof projects can take up to 10 days or more.

How do I make payments to Mr Roof?

Mr Roof accepts cash, online transfers and major credit cards (both Visa and MasterCard) at the moment.

How do I know if my roof is leaking?

The obvious tip would be a puddle of water on your floor! However, it is important to note that even though you do not ‘hear’ or see any drops, that doesn’t mean that your roof is not leaking. Leave it to Mr Roof and we’ll do a thorough roof inspection for you!

When is the best time to repair my roof?

There is no best time to repair your roof. If the need arises, it should be addressed soonest possible to avoid it from getting worse. Weather wise, of course the best time would be during the ‘dry season’.

Apart from roof works, do you offer other services such as renovation?

I’m afraid not. We are roof specialists, and thus we only provide roof-related services.

How many years of experience do you have?

The founder of Mr Roof has more than 20 years of roofing experience. Plus, we train all our roof specialists well to ensure that they are qualified to perform any roof works they are assigned to.

How many years of warranty do you provide?

Generally, Mr Roof provides 1 year’s warranty for repairs. Warranty for roof replacements is 10 years and warranty for roof rejuvenation is 5 years.

What is the difference between Mr Roof’s warranty and manufacturer’s warranty?

Regardless, we have you covered. When you engage Mr Roof to provide roofing solutions, there’s no gap in coverage. We’ll stand behind both the workmanship and material, as long as you are still living in that same home!

How can I contact Mr Roof?

Questions and feedback are most welcome. Call us at 010-525 2020 or 012-566 5342, or email [email protected]. We’ll be glad to chat with you about your roofing needs! For emails, we will get back to you within 48 hours.